How to ensure you will receive your e-mails from Gigantic

Internet Service Providers and web-based e-mail providers work very hard to save us all from torrents of spam. Unfortunately this means that they don't always handle legitimate, automated e-mails correctly, such as the ones we send to confirm your order, or inform you about new shows.

You can ensure that you are always able to receive our e-mails by following a few simple steps outlined below. Select your e-mail provider or client below for more information.

Hotmail

  1. Log into Hotmail.
  2. Click Options in the top right, then More Options.
  3. On the left side of the page, click Mail, and then click Safe and blocked senders under the Junk e-mail heading.
  4. Click Safe Senders, fill in the details as below, and click the Add to list >> button.
Hotmail filter

Yahoo!

  1. Log into Yahoo! Mail.
  2. Click Options in the upper right corner, and then Mail Options.
  3. Click Filters in the list on the left.
  4. Click the Add button.
  5. Fill in the details as below, and click the Add Filter button.
Yahoo Mail filter

AOL

  1. Log into AOL Mail.
  2. Click Settings in the upper right corner.
  3. Click Filter Settings in the left hand column, then the Create filter button.
  4. Fill in the details as below, and then click the Create button.
AOL filter settings

Gmail

  1. Log into Gmail.
  2. Click Settings in the upper right corner.
  3. Click on the Filters tab, and then follow the Create a new filter link.
  4. Fill in the first step with the following details, and click the Next Step » button... Gmail filter settings
  5. Fill in the second step with the following details, and click the Create Filter button.... Gmail filter settings

Microsoft Outlook 2007

  1. On the Tools menu, click Options....
  2. Under the Preferences tab, in the E-mail section, click the Junk E-mail button.
  3. Click the Safe Senders tab, then the Add... button.
  4. Fill in the details as below, and then click the OK button.
Microsoft Outlook mail filter

Apple Mail

  1. Open Apple Mail and open the preferences pane via the Mail menu.
  2. Click on the Rules button on the right hand side, and click the Add Rule button.
  3. Create a new rule using the settings below, and click the OK button to save.
Apple Mail rules

Windows Live Mail

  1. Open Windows Live Mail, and press Alt + M to show a small menu in the top right.
  2. Select the Safety options... entry in the menu.
  3. Click on the Safe Senders tab, and then the Add... button.
  4. Fill in the details as below, and then click the OK button.
Windows Live Mail mail filter

Other

If your mail client is not listed above, please consult your documentation. This can usually be accessed via the F1 key in Windows, or through the Help menu in Mac OS.