Customer Feedback
We're not ones to blow our own trumpet. But lots of you lovely people out there have been doing it for us. Here's a selection of what you've said. Thanks for all your thanks - it really does make it all worthwhile.
Thanks for the great service, much appreciated
T Roberts, Lincolnshire
Service has been superb so far!
G Mason, London
Thanks... I will use your company for future tickets. Keep up the good work - great emails by the way.
H Vennard, Surrey
Posts on the message boards complained about how other ticket operators did not inform their customers of the postponement. Your company has given a much better aftercare service.
P Brandom, Newark
Keep up your amazing work!
J Lidqvist, Sweden
I'd like to take this opportunity to say how impressed I am by the quick response you gave to my query, by your website, and by the support Gigantic give to good causes. I'll be using you whenever I can to book my tickets in the future!
D Hand, Tyne & Wear
Just wanted to say a MASSIVE thank you to your company... can't believe how easy it was to just purchase without any problems like I've experienced with other ticket sites this year... you've made a lot of people very happy!
J Spencer, Leicester (Queens Of The Stone Age pre-sale customer)
Brilliant! Really good website and service.
R Jones, Nottingham
I would like to express my thanks for your efforts... It's not often in this day and age that a company puts itself out to provide an exceptional level of service. But in this instance I think you have done just that. No doubt we will use you again in the future. Many thanks.
A Hossain, Sidcup
Thanks so much for getting the message out to us in time to stop us heading for the [cancelled gig]. I'd not used Gigantic before buying these tickets, but rest assured I will try you first in future as I'm sure [other agency] would have left us to find out at the venue.
M McGuinness, Bath
Thank you very much for your help. It is much appreciated and I will definitely be getting all tickets through you again. Very impressed with the service.
H Vaughan, Leicester
I was having problems with my internet connection and I crashed out half way through my order. Someone called me to say that they had seen what had happened and did I want to proceed by phone!! Great service!
M Dakin, Derbyshire
I can't thank you enough. Brilliant seats, brilliant concert and your brilliant agency. I will be singing your praises all day... you are the best ticket agency we have ever used.
G Fletcher, Liverpool
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